Privacy Policy

At Mehraab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop with us.

1. Information We Collect

When you interact with Mehraab, we may collect the following information:

  • Personal details such as name, phone number, email address, billing and shipping address

  • Payment-related information (processed securely through trusted payment gateways)

  • Order history and purchase preferences

  • Technical information such as IP address, browser type, and device details for improving our website experience

2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders

  • Communicate order updates, support queries, and service-related messages

  • Improve our products, services, and website functionality

  • Share promotional updates or offers (only if you choose to opt in)

3. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Payment information is handled securely by certified payment gateway providers and is not stored on our servers.

4. Sharing of Information

Mehraab does not sell, rent, or trade your personal information. Your data may only be shared with:

  • Logistics and delivery partners for order fulfillment

  • Payment service providers for secure transaction processing

  • Legal or regulatory authorities if required by law

5. Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data, subject to legal and business requirements

  • Opt out of marketing communications at any time

7. Changes to This Policy

Mehraab reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon being posted on this page.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us through our official customer support channels.